Privacy Policy

AXIONIX Consulting & Project Management Co. LTD. (“AXIONIX,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, process, disclose, and protect information when you visit axionixcpm.com, communicate with us, submit an enquiry, schedule a Discovery Session, interact with our digital services, or interact with services and integrations operated by AXIONIX.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways.

A. Information You Provide Directly

When you contact AXIONIX, complete a form, request an assessment, schedule a Discovery Session, or otherwise communicate with us, we may collect information including:

• Full name
• Business or work email address
• Phone number
• Company or organization name
• Job title or role
• Country or market
• Industry
• Company size
• Business objectives
• Operational or business challenges
• Information you provide when describing your situation or requirements
• Preferred meeting time
• Preferred contact method
• Messages, enquiries, correspondence, and other information you voluntarily provide

Please avoid submitting sensitive personal information that is not necessary for us to respond to your request.

B. Information Collected Automatically

When you visit or interact with our website or digital services, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring URLs or websites
• Session and interaction information
• Approximate geographic location derived from technical information
• Cookie and similar technology identifiers
• Advertising and measurement identifiers
• Website interactions and conversion events

This information helps us understand how our digital properties are used, maintain their security, measure performance, and improve user experience.

C. Information From Third-Party Platforms

Where you interact with AXIONIX through third-party platforms or where you authorize an integration, we may receive information made available to us by those platforms in accordance with their terms, your settings, and the permissions granted.

These platforms may include, among others:

• Meta Platforms, including Facebook and Instagram
• Google services
• Analytics and advertising platforms
• Scheduling or communication platforms
• Business technology and infrastructure providers

The type of information received depends on the service being used and the permissions associated with the integration.

2. How We Use Your Information

We may use personal information to:

• Respond to enquiries and requests
• Contact prospective or existing clients
• Schedule and conduct Discovery Sessions
• Assess business requirements and operational challenges
• Deliver requested services
• Prepare proposals, recommendations, assessments, or other requested materials
• Manage client and business relationships
• Provide customer or operational support
• Improve our website, services, systems, and user experience
• Understand website usage and performance
• Measure marketing and advertising effectiveness
• Attribute enquiries and conversions to marketing activities
• Develop business insights and service improvements
• Protect our website, systems, users, and business from fraud, misuse, security threats, or unauthorized activity
• Maintain internal business records
• Comply with applicable legal and regulatory obligations
• Establish, exercise, or defend legal rights

We only process information for legitimate business purposes and as permitted under applicable law.

3. Analytics, Advertising and Measurement Technologies

AXIONIX uses or may use analytics, advertising, attribution, and measurement technologies to understand website performance, evaluate marketing activities, and improve our digital services.

These technologies may include services such as:

• Google Tag Manager
• Google Analytics and related Google measurement technologies
• Meta Pixel
• Meta Conversions API
• Other analytics, advertising, attribution, and performance measurement platforms

Depending on the technology and your interaction with the website, these services may process information such as:

• Page visits
• Website events
• Conversion events
• Device and browser information
• IP address
• Cookie identifiers
• Advertising identifiers
• Referral information
• Interaction timestamps
• Other information used for attribution, analytics, security, or advertising measurement

Where required by applicable law, these technologies will be used subject to applicable consent requirements.

4. Meta Platforms and Meta Platform Data

AXIONIX may use integrations, APIs, business tools, advertising technologies, or other services provided by Meta Platforms, Inc. and its affiliates, including Facebook and Instagram.

Where Meta integrations are used, AXIONIX may receive or process information made available through Meta's platforms and APIs in accordance with:

• The permissions granted to the relevant integration or application
• The permissions granted by a user, business, Page administrator, or account administrator
• Meta's applicable platform terms and policies
• Applicable privacy and data protection laws

Depending on the integration being used, this information may include:

• User, Page, account, or business identifiers
• Public profile information where permitted
• Page or account information
• Messages or communications sent to accounts operated or managed through our services
• Comments or interactions
• Event and conversion information
• Timestamps and interaction metadata
• Other information made available through authorized Meta API permissions

We use Meta Platform Data only for purposes reasonably connected to the functionality for which access was granted, such as managing communications, supporting integrations, measuring events, improving services, or providing requested functionality.

We do not use Meta Platform Data for purposes prohibited by Meta's applicable terms and policies.

Requests relating to deletion of information obtained through Meta integrations may be submitted using the process described in the Data Deletion Requests section below.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for purposes including:

Essential and Functional Technologies

To operate the website, maintain functionality, protect sessions, and support security.

Analytics Technologies

To understand website traffic, visitor behavior, performance, and user experience.

Advertising and Measurement Technologies

To measure marketing campaigns, understand conversions, perform attribution, and improve advertising effectiveness.

Your ability to control cookies depends on your browser, device, jurisdiction, and the specific technologies being used.

You may be able to block, delete, or restrict cookies through your browser settings. Doing so may affect certain website features.

6. How We Share Information

AXIONIX does not sell personal information as part of its ordinary business model.

We may disclose information to trusted third parties when reasonably necessary to operate our business and provide our services, including:

• Website hosting and infrastructure providers
• Cloud and technology providers
• Analytics providers
• Advertising and measurement platforms
• Customer relationship management systems
• Communication and scheduling providers
• Professional advisers, including legal, accounting, or compliance advisers
• Contractors or service providers acting on our behalf
• Government authorities or other parties where disclosure is legally required

Third parties may process information subject to their own privacy policies, contractual obligations, and applicable law.

We may also disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable legal requirements.

7. Legal Basis for Processing

Where applicable law requires us to identify a legal basis for processing personal information, our processing may be based on one or more of the following:

• Your consent
• The performance of a contract or steps taken at your request before entering into a contract
• Our legitimate business interests
• Compliance with a legal obligation
• The establishment, exercise, or defense of legal claims
• Other lawful bases available under applicable law

Our legitimate interests may include operating and improving our business, responding to enquiries, protecting our systems, measuring business performance, and developing our services.

8. Marketing Communications

Where permitted by applicable law, we may use contact information to communicate with you about AXIONIX services, business opportunities, insights, or related information.

You may request to stop receiving marketing communications at any time by:

• Following an unsubscribe mechanism contained in the communication, where available; or
• Contacting us at info@axionixcpm.com

Administrative, transactional, contractual, or service-related communications may still be sent where necessary.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes described in this Privacy Policy
• Maintain appropriate business and operational records
• Provide requested or contracted services
• Comply with applicable laws and regulatory requirements
• Resolve disputes
• Prevent fraud or abuse
• Establish, exercise, or defend legal claims

Retention periods may vary depending on the nature of the information, how it is used, contractual requirements, and applicable legal obligations.

Where information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law and legitimate retention requirements.

10. Data Security

AXIONIX uses reasonable administrative, organizational, and technical measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

You should therefore take appropriate precautions when transmitting information online.

11. International Data Processing and Transfers

AXIONIX is based in Egypt and provides services with an international business perspective.

Some of our technology, hosting, analytics, communications, advertising, or service providers may process information in countries other than the country in which you are located.

Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are used when personal information is transferred internationally.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed
• Exercise other rights available under applicable data protection law

To exercise a privacy right, contact: info@axionixcpm.com

Please use a clear subject line such as Privacy Request.

We may need to verify your identity before processing certain requests.

Some requests may be subject to exceptions or retention requirements under applicable law.

13. Data Deletion Requests

You may request deletion of personal information associated with your interactions with AXIONIX, including information received through supported Meta integrations where applicable.

To submit a deletion request:

1. Send an email to info@axionixcpm.com
2. Use the subject line Data Deletion Request
3. Include enough information for us to identify the relevant account, interaction, enquiry, or integration.
4. Do not send passwords or unnecessary sensitive information.

After verifying the request where necessary, AXIONIX will take reasonable steps to delete applicable personal information from systems under our control, subject to information we are permitted or required to retain for legal, security, fraud prevention, contractual, accounting, or legitimate record-keeping purposes.

Where information is controlled independently by a third-party platform, you may also need to exercise your rights directly with that provider.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, platforms, or services.

AXIONIX is not responsible for the privacy, security, or data handling practices of third parties that operate independently from us.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

15. Children's Privacy

AXIONIX provides business and professional services and our website is not designed or intended for children.

We do not knowingly collect personal information from children through our business enquiry processes.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, delete the information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our services
• Changes to technologies or integrations we use
• Changes to our business practices
• Changes to applicable legal or regulatory requirements

When we make changes, the Last Updated date at the top of this page will be revised.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or a privacy-related request, please contact: